Terms of service

Welcome to Cherateli. By accessing and using our website, you agree to comply with the following terms and conditions. If you do not agree with these terms, please refrain from using our services.

1. Introduction

Cherateli (operated by Moda Studio Online LZ) offers skincare and cosmetic products sourced from established European brands. Our products emphasize natural ingredients and quality. These Terms and Conditions apply to all users of our website and services.

2. Products and Pricing

  • All products displayed on Cherateli are subject to availability.
  • We reserve the right to modify or discontinue products without prior notice.
  • Prices displayed are in RON and include applicable taxes.
  • We reserve the right to update pricing at any time without prior notice, but any changes will not affect orders that have already been placed and confirmed.

3. Orders

  • Once you place an order, you will receive an order confirmation by email. Acceptance of the order is confirmed once we process the payment and ship the product.
  • Cherateli reserves the right to cancel orders that cannot be fulfilled due to unavailability or pricing errors.

4. Payment

  • Payments can be made via credit/debit card or other payment methods available on the website.
  • All payments are processed securely via trusted payment gateways.

5. Shipping and Delivery

  • We offer shipping throughout Europe. For details, please see our Shipping Policy below.
  • Delivery times may vary based on your location. Cherateli is not responsible for delays caused by shipping carriers.

6. Return and Refund Policy

  • Please see our Return and Refund Policy below for details on returns, exchanges, and refunds.

7. Intellectual Property

All content on this website, including text, graphics, logos, and images, is the property of Cherateli or our content providers. You are not allowed to reproduce, distribute, or otherwise use the content without express written permission.

8. Limitation of Liability

Cherateli is not responsible for any damages arising from the use of this website or the products sold herein. Our liability is limited to the price of the purchased product.

9. Privacy

Your privacy is important to us. Please refer to our Privacy Policy for information on how we collect and use personal data.

10. Governing Law

These Terms and Conditions shall be governed by the laws of Romania. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the Romanian courts.

11. Changes to Terms

Cherateli reserves the right to modify these Terms and Conditions at any time. Continued use of the website following any changes signifies your acceptance of the updated terms.